For US med spas running medical weight loss programs
Get More Booked Appointments From After-Hours Calls While You Sleep
Our AI front desk picks up on the first ring, answers every form fill in under a minute, and puts the patient on your calendar. Evenings. Weekends.
Start by finding out how many you missed last month.
48 hours. No call required.
You keep the findings either way.
The availability gap
Your Ads Are Working.
Your Phone Isn't Being Answered.
Four in ten med spa enquiries arrive between 6pm and 8am. You are closed for all of them.
During business hours it isn't much better. The average clinic answers 55–65% of the calls it paid to generate.
Owners assume they lose on price. Or location. Or reviews.
Usually they lose on availability. Someone called at 7pm, heard a greeting, and booked with the next clinic four minutes later. That patient never compared you. They just found someone who picked up.
Until that's fixed, a bigger budget just buys more calls nobody answers.
- 4 in 10
- med spa enquiries arrive between 6pm and 8am, when the clinic is closed.
- 55–65%
- of the calls a clinic paid to generate actually get answered in business hours.
Industry benchmarks, medspa AI receptionist deployments, 2026. Vendor-reported, not peer-reviewed.
The solution
A Front Desk That Never Closes.
Same ad spend. Same team. Every call answered.
Not another lead source. Not a bigger budget. One AI agent on your phone line and your web forms.
It answers every enquiry the moment it lands - at 2am, on a Sunday, and when both your lines are already busy.
It qualifies the caller, books them onto your calendar, and hands anything clinical straight to your team. Your staff stop returning voicemails and start seeing patients who are already scheduled.
How it works
Four Things Happen. None Of Them Need You.
Every call gets answered
A voice agent picks up on the first ring - 2am, Sunday, or while both your lines are tied up. It takes the caller's details and either books them or routes them, without anyone on your team lifting a receiver.
Every form fill gets a reply in under 60 seconds
A text agent replies instantly, handles the questions that come up on every enquiry, qualifies against your criteria, and books. Not an email three hours later, by which point they have already filled in someone else's form.
Clinical questions go to a human
The agent covers booking, rescheduling, hours, location and interest. The moment a conversation turns to symptoms, dosing or medical history, it escalates to your team with the context attached. It never gives medical advice, and it never pretends to.
You finally see the numbers
One pipeline showing booked calls, follow-ups and no-shows, with lead status updating in real time from first contact to closed. Most owners see their true answer rate for the first time in week one.
What changes when every call gets answered, based on published deployment benchmarks:
Median benchmarks across medspa AI receptionist deployments, 2026. Vendor-reported. Your audit establishes your own baseline.
What makes this different
Built For Weight Loss Clinics, Not For Restaurants.
Most AI receptionists are horizontal products you configure yourself. Ours arrives with the GLP-1 script library already written: how to handle a pricing enquiry without making a claim, how to qualify a post-weight-loss aesthetic enquiry, and exactly where the line sits between logistics and medical advice.
That library exists because this niche is different. A filler enquiry is a scheduling question. A weight loss enquiry is usually a clinical one - and the difference between a good agent and a liability is knowing which is which.
Your medical director approves every script before the agent takes a single call. The system runs inside your own workspace, and every call flow, script and build is exportable. You are never locked into ours.
What's included
Everything Runs. Nothing Lands On Your Team.
You don't install anything, learn anything, or manage anything. We build it, tune it against real calls, and hand you a phone line that answers itself.
- Intake and discovery - how your clinic actually handles a call today
- Call flow mapping and escalation rules, signed off by you
- The GLP-1 script library, approved by your medical director
- Voice agent and text setter configuration
- Calendar and CRM integration
- The closer pipeline, showing booked, followed-up and no-showed in one view
- Staged launch - after-hours first, then full coverage once the recordings are clean
- Weekly review during the first month
Three-month minimum, then month to month. Cancel anytime after that and take your call flows, scripts and pipeline data with you.
48 hours. No call required. You keep the findings either way.
Growth add-on
Answering Every Call Only Helps If The Phone Rings.
Once every call gets answered, the next question is how many calls you're getting.
So we build campaigns around post-weight-loss aesthetic demand: skin tightening, facial volume, body contouring. The patients you already treated for weight loss are the most qualified aesthetic leads in your market, and almost nobody is advertising to them properly. No prescription drug named in any asset, which means no certification wait and no ad account risk.
- Funnel and landing pages, conversion and mobile optimised.
- Four ad creatives per angle, campaigns managed up to $15,000 monthly spend.
- Nurture sequence behind every form fill, across email and SMS.
- Weekly optimisation reviews and performance reporting.
Qualification
We Turn Down More Clinics Than We Take.
Built for you if
- You've run a medical weight loss program for 12+ months
- You spend $2,000 or more a month on marketing
- Your phone goes to voicemail after 6pm
- You couldn't tell us your call answer rate right now
Not for you if
- You launched in the last year - there isn't enough call volume yet to justify this
- You want us to advertise compounded GLP-1s - we don't, at any price
- You're shopping for the cheapest vendor - you'll find one, and it won't be us
Common questions
The Questions Owners Actually Ask.
Most don't ask. If they do, the agent tells them, and offers to take a message or connect them to your team. We don't build agents that pretend to be people.
Qualification rules are set during onboarding and signed off by you. The agent books against the criteria you define, never its own judgement.
30 days from intake to full launch. We soft-launch on after-hours and overflow around day 18, review recordings daily for a week, then expand to full coverage. Staging it that way is deliberate - the first week of real calls is what tunes the agent.
No. This is your own phone line, not paid advertising.
It depends on your call volume and how many locations you run. The audit tells us both. We'll walk you through it on the call - and if the numbers don't justify it, we'll say so.
Month to month after the first three. Your call flows, scripts and pipeline data are exportable and yours.
Start here
Find Out What Last Month's Missed Calls Cost You.
Four pages. 48 hours. Free. You keep the findings whether you hire us or not.
- Your estimated missed-call volume and what those bookings were worth
- A recorded test call to your own line, so you hear what a patient hears
- Your after-hours and weekend coverage gap, hour by hour
- Every phrase on your site or ads matching language the FDA has cited in letters to clinics
- Your LegitScript status and Meta domain classification
No call required. If you want one afterwards, book it.
If you don't, keep the audit.
Request your audit
Three fields, 48 hours, and the findings are yours whether you hire us or not.
Get Your Free Audit48 hours. No call required.